Night Shelter Support Volunteer
Opportunities available:
Week day evenings 5pm – 9pm (days negotiable)
Sunday 10.30am – 5pm
HARP (Homeless Action Resource Project) is a progressive charity combining a Homeless Day Centre, Night Shelter and supported accommodation throughout Southend on Sea, Essex. This exciting and innovative venture offers a broad range of services aimed at tackling the issues facing Southend's homeless.
Our main objectives are to provide homeless people with help and advice in securing accommodation and to alleviate homelessness through the provision of short-term emergency accommodation and medium stay supported housing.
The Emergency Night Service is open to service users from 17.30 Monday – Saturday and from 10.30 on Sunday. Service users run the kitchen with support, preparing the meals for the household. The Night Shelter offers respite for homeless people and the opportunity to receive key-working with the aim of resettlement.
.The ideal candidate will have:
-
Good communication and computer skills
-
The ability to remain calm in a crisis and deal with all incidents in a professional manner
-
Have an empathy and understanding for homeless people, especially those who have complex needs.
We also have active vacancies for
Volunteer Drivers and Van Assistants
at our charity shop and
Volunteer Cleaners at our day centre. To apply please see below.
Why do we need volunteers?
Without faithful volunteers, HARP would not be able
to provide the level of service and/or reach the people who are in
need. Unfortunately we do not have the manpower or funds to do fully
support our comprehensive range of homeless services. That is why
volunteers are so important and needed to us. Volunteering is also
good for the person; it lets you appreciate what you have and gives
you a great feeling knowing that you have helped another human
being.
There are hundreds of possible reasons why people
would choose to volunteer; often volunteers have a number of reasons
when they contact us. Each volunteer gets something positive out of
the experience. Volunteering is not for everybody of course, some
people just do not have the time or motivation, and that is fair
enough.
Our volunteers bring a huge benefit to HARP, not least their
financial value to the charity, saving us a several thousand pounds
each year.
As well as this financial input, our volunteers bring other
significant gains:
-
Different experiences
-
Skills and knowledge
-
Additional support
-
New ideas
-
Diversity
-
Enthusiasm
Have you got what it takes?
Contact us now for an informal chat and to find out more
about volunteering with HARP:
1. Day Centre/Shop roles
- Contact Lesley Simmonds at HARP to arrange interview for a volunteer
post at our Day Centre or Shop.
Lesley Simmonds
– Volunteer Coordinator
Email:
lesley.simmonds@harpsouthend.org.uk
Telephone:
01702 306101
2. Fundraising/Events
- For an informal
discussion about these new roles please contact:
Lucy Martin, Senior
Community Fundraiser
(Mon-Weds)
Email: lucy.martin@harpsouthend.org.uk
Telephone: 01702 615000.
*Please note - all
applications and placements are subject to a CRB (Criminal Records
Board) disclosure.
3. Volunteer Enquiry Form
- Alternatively,
please click here to download a Volunteer Enquiry
Form, complete it and post the form back to us at the address below:
Volunteer Coordinator
HARP Day Centre
59 Valkyrie Road
Westcliff-on-Sea
Essex SS0 8AW
Volunteering vacancies
Day Centre
(Open Mon-Fri 9.00am-
4.00pm)
Volunteer Cleaner
Volunteer Head Chef
Volunteer Kitchen Assistant
Volunteer Reception
Volunteer Donated Goods/Clothes Store
Volunteer Laundry
Charity Shop:
(Open Mon: 9am-4pm, Tuesday-Friday: 9am-4.45pm, Sat: 10am-2pm)
Volunteer Driver for Shop
Volunteer Customer Assistant
Volunteer Window Dresser
Volunteer Pricer
Volunteer Website Sales (TBC)
Volunteer Gift Aid Administration (TBC)
New roles under development
-
Fundraising:
Volunteer for
Community Campaigns
Volunteer Collecting Tin Coordinator
Volunteer Events Team Support
Volunteer Fundraising Groups
Volunteer Coordinator - Community Days
Volunteer Community Speaker
Events:
Collecting Tin volunteer (18
years or over)
Preparation of mailings (envelope stuffing)
Registration at events (18 years or over)
How do I become a volunteer and what happens next?
Contact us to discuss the roles and arrange an
interview -
1. Day Centre/Shop roles
- Contact Lesley Simmonds, Volunteer
Coordinator
2. Fundraising/Events
- Lucy Martin,
Senior Community Fundraiser
*Please note
- all applications and placements are subject to a CRB (Criminal
Records Board) disclosure.
The interview consists of an informal discussion on
why you would like to volunteer, your availability, what you have to
offer and an outline of volunteering roles available and current
services.
Application Process -
If you are happy to continue, an application form is
completed and returned to us to take up references. You will also
need to complete a CRB form and provide us with evidence of your
residency e.g. passport, driving licence, Birth Certificate,
National Insurance number, bank statement or utility bill.
Induction -
Once we have the application back, an Induction is
arranged, which is carried out in a small group of potential
volunteers covering the History of Harp, Services within Harp,
background of role and expectations in relation to current
legislation covering Health and Safety, Personal Boundaries,
Equality and Diversity, How to Deal with Disclosure and so on.
The Induction is carried out in a group training
format looking at case studies to work through within the group so
you are aware of potential situations you could be faced with
whilst volunteering at Harp. This is to provide you with
information on current legislation and to give you an insight into
service provision.
Day Centre Volunteering Example -
Once Induction is completed and you would like to
assist or cook in the kitchen, a Kitchen Induction is carried out,
again to equip you with relevant knowledge on Health and Safety and
also what is expected in terms of working in the kitchen.
It is worth pointing out that at any point should you
not wish to continue volunteering then it is entirely your choice
and Harp accepts that other commitments come up and situations
change.
If you decide you do want to volunteer and all
Inductions completed then we ask for you to come in and spend the
morning on the front Reception desk, to shadow an experienced member
of staff, to give you an idea of what happens in the Day Centre and
to see how you like it.
From there we discuss your availability and the roles
you would like to do.
Placement and On-going Support -
Once you have started volunteering there is ongoing
support available from Volunteer Coordinator and/or Senior Community
Fundraiser, including regular supervisions and ongoing training
relevant to your role. We have monthly meetings to discuss roles,
the Day Centre and any issues that come up in relation to
volunteering. We are also looking at having regular social events
for volunteers as a way of team building!
Our
Mission Statement
“Our organisation is committed to providing a
needs-led, high quality support service for homeless people to
enable them to achieve independent living within the community”.
Our
Vision and Values Statement
Vision
HARP will be recognised
as the leading provider of homeless services within Southend.
HARP will be acknowledged as a professional
organisation that can respond to the diverse needs of the homeless
population in Southend, e.g. young people, families and rough
sleepers.
HARP will deliver high quality services that
empower homeless people to live independently.
HARP will be seen as an innovative and robust
organisation that can respond to the ever changing needs and demands
within the homeless field.
Values
Our work is guided by a set of values,
which help to determine work priorities and the overall style
of working, recognising that everyone has a contribution to make and
a right to equality of opportunity.
HARP
believes that
No person should suffer discrimination or lack of
opportunity based on race, gender, belief, sexuality, disability,
age or class.
Services characterised by high quality, integrity
and respect for recipients, colleagues and outside agencies are the
best way of working.
Staff deserve to be well trained, managed and
supported.
Service user involvement, an understanding of
homelessness and a holistic approach to working is the best way to
empower people towards independent living.
Innovation and creative solutions to problems
will enable us to reflect the ever changing needs of homeless people
both in its services and policies.
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